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24-Hour Production Available on Select Products

We Cover 50% of Your Shipping Costs

Artwork Guidelines

Artwork Requirements

For the best print quality and fastest turnaround, please follow the artwork guidelines below. You can also upload artwork or request a virtual sample directly through our online forms.

Upload Artwork

Submit your production artwork for an existing order using our online upload form. You can upload files directly or provide a file-sharing link for larger artwork files. Please include your company name and purchase order number so we can match your artwork to the correct order.

Upload Artwork →

Request a Virtual Sample

See how your customer's logo or artwork could look on one of our products. Submit the product SKU, upload your artwork, and provide any placement or design instructions using our virtual sample request form.

Request a Virtual Sample →

Preparing Your Artwork

Providing production-ready artwork helps us process your order efficiently and ensures the best possible decorated result.

Preferred File Formats

Submit artwork in EPS, AI or PDF format whenever possible. High-resolution JPEG files may also be accepted for photographs and suitable raster artwork.

Vector Artwork

Vector line art is preferred. All fonts and text should be converted to outlines, curves or paths before submitting.

Image Resolution

Raster artwork should be supplied at approximately 150–300 DPI or higher and designed at 100% of the intended print size.

Colour Mode

Artwork submitted using RGB colours or HEX codes will be converted to CMYK for production. Colours may shift slightly during the conversion process.

Need help with your artwork?
If supplied artwork needs to be recreated or vectorized, artwork charges are $12.50(g) per hour, with a one-hour minimum. Any applicable artwork charges will be acknowledged before we proceed.

Before You Submit

A quick check before sending your files can help prevent delays during the proofing and production process.

  • Convert all fonts and text to outlines, curves or paths.
  • Make sure images are high resolution and suitable for the final print size.
  • Supply artwork at 100% of the intended print size whenever possible.
  • Use EPS, AI or PDF files for production-ready artwork.
  • Include your company name and PO number when submitting artwork separately from your order.

Electronic Proofs

We provide an electronic proof so you can review the artwork before production begins.

First Proof Your first electronic proof is provided at no charge.
Additional Proofs Additional proof revisions are charged at $12.50(g) each.

Submitting Orders, Artwork & Requests

Please use the appropriate submission method below to help our team process your request efficiently.

Orders & Purchase Orders

Send new orders and purchase orders to:

orders@fiel.com

Whenever possible, include your production-ready artwork when submitting your order. Orders placed online are received for processing immediately.

Artwork for Existing Orders

If your artwork is being submitted separately from your purchase order, please use our online artwork upload form.

Include your company name and PO number to help us identify the correct order.

Upload Artwork →

Large Artwork Files

If your artwork files are too large to upload directly, you can share them using WeTransfer, Dropbox, Google Drive or another file-sharing service.

Simply paste your file-sharing link into the Artwork Upload form, along with your company name and purchase order number.

Submit Artwork or File-Sharing Link →

Virtual Samples & Mock-ups

Request a virtual sample by completing our online request form.

Include the product SKU, artwork and any specific design or placement instructions.

Request a Virtual Sample →

Sales & Product Inquiries

For product information, current pricing, inventory availability or general sales questions, please contact our sales team.

Email sales@fiel.com or refer to the product information available on FIEL.com and participating industry search platforms.

Ready to Get Started?

Whether you're submitting production artwork for an order or requesting a virtual sample for your customer, our online forms make it easy to send your files directly to our team. Large artwork files can also be submitted using a file-sharing link.