FIEL (Fairdeal Import & Export Ltd) - Who we are
- Importers - We import 80% of our products. Inventory is always in stock on our shelves in Mississauga, Ontario Canada warehouse and we carry GREAT inventory levels. We are rarely out of stock in imported items.
Canadian Manufacturer - We cut & sew (stitch) 20% of our products in-house in Ontario.
Decorators - 100% of our products are decorated in-house in Ontario (No outsourcing, no overseas delays). We have 100% in-house control of your orders from start to finish, our customer service team is always available for order updates or you can check orders status on our website.
All orders get picked, produced, decorated and shipped from ontario.
- We are known for the Lowest MOQ (lowest minimum order quantity), Excellent quality products and decoration, Great prices, and the Fastest production times.
- Our standard production time for all Logoed items is only 5 working days after artwork approval (that's right).
- Besides that, we also have guaranteed 1day, 2day, 3day production skus for all our popular items. Product names which start with 24hr Express Ship, 48hr Quick Ship, 72hr Fast Ship are the rush skus and their prices reflect it (and they are very reasonable). You don't have to call or check with us for rush orders. If you order a specific rush sku, that is what we will proceed with and ship your order according to those timelines. Proofs are not provided for rush skus but we do have art templates available for all our skus online. The entire process of ordering rush skus is extremely efficient (ask around).
- We always offer FREE Repeat Setup, link https://www.fiel.com/p/free-repeat-setup
- Blanks products ship in 1-2 days.
- Low minimums - We have 1pc minimum (so no minimums) for Logoed Tablecloths, Tablerunners, Banners, Backdrops, Media wall Displays. Most other Logoed items in our line are only 5pcs, 6pcs, 10pcs or 12pcs depending on the product. We have no minimums for blank off the shelf items.
Shipping - Our shipping rates are incredible as we subsidize prepaid shipping by 50% (restricted to 1 shipment per order). You can calculate prepaid shipping right on our website. We offer blind shipments at no additional cost. We also offer drop shipments. For Drop shipments (multiple shipments in the same order), After the 1st one which is included in the order, we charge $10 net per additional shipment (for handling) and you provide us with a shipper # (for the shipping charges) or we charge our website shipping rates x 2 for multiple prepaid shipments in the same order (otherwise we would losing our shirt in shipping)
Website is very user friendly. You can Check inventory, Check orders status, Estimate prepaid shipping, Access Art Templates and Product Images for all products, Access Sales Flyers. We have dedicated links for our 24hr Express Ship, 48hr Quick Ship, 72hr Fast ship skus to narrow your search.
Inventory, Art templates, Product images can be accessed from inside every product page
Decoration - We are a Sublimated product company. Sublimation decoration is the latest and greatest. Starting point of the product is white and we dye sub it using Eco Friendly Sublimation Ink. With Sublimation, products (background color) are available in every pantone PMS color with zero logo restrictions (which has never been done before). Sublimation leaves zero lnk feel (zero hand) on products. Inks are dyed permanently into the fabric so the product color and logo (s) will withstand unlimited washes.
Sublimation pricing - Whether you do a 1-color, 2-color, multiple color or full color logo, 1 logo or a 100 logo (s), it's all 1 price with sublimation. There are no extra charges such as additional color, additional stitches, additional setups (sound familiar?)
Only Price variance in sublimation happens when you do non edge to edge (white background) vs edge to edge (colored background). And when you do 2nd side sublimation.
- Personalization (Individual Names and numbers) is available in all Sublimated items. Besides the corporate, business, team, school logos or any design which is included in the sublimated product pricing, We can also put individual names (and numbers) on every sublimated item for only $1.67 (C) per piece. Everyone loves "Personalized" Merch. It's Popular in Team sports, Graduation gifts, Corporate travel and gifts, Wedding gifts, Camps, Team building, Employee and Vendor recognition, etc.
Tablecloths, Tablerunners, Banners, Backdrops, Media wall Displays - We are slammed with orders for these items as life (In-person Trade shows, Events, Meetings, Conferences) has returned back to normal. We have unbelievable pricing and as mentioned earlier standard production time is only 5 working days and we also have guaranteed 3day, 2day, 1day production skus for these items.
We are growing our displays category and more items will be added in the 2nd, 3rd, 4th quarters of 2023. Stay Tuned.
No other supplier in the industry cares about you and your business as much as we do. We show this daily by making our distributors look like superstars in front of their clients (end users).
We make placing orders with us, doing business with us EASIER.